Frequently Asked Questions
Everything you need to know about bringing play to your home.
How long does shipping take for large play sets?
Standard shipping for small items typically takes 3-5 business days. For oversized items like playhouses and swing sets, we use specialized freight carriers which may take 7-10 business days for delivery.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original packaging and unassembled to qualify for a full refund, minus shipping costs.
Are replacement parts available for older toys?
Yes, we maintain a dedicated replacement parts store where you can find everything from decals and hardware to wheels and steering wheels for our most popular classic models.
What safety standards do your products meet?
All Little Tikes products are tested to meet or exceed ASTM safety standards. We use high-quality, non-toxic materials designed to withstand years of active outdoor and indoor play.
Do you offer assembly services?
While our products are designed for easy DIY assembly, we have partnered with third-party assembly services in select regions. You can check availability during the checkout process.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our site.